Category Archives: Mobile & Telecoms

Safaricom injects fresh investments in customer care

September 15, 2017 no comments

From MARIA MACHARIA in Nairobi, Kenya NAIROBI, (CAJ News) – SAFARICOM has announced renewed investments in its Customer Care organization as it seeks to strengthen service delivery to customers...

September 11, 2017 no comments

From MARIA MACHARIA NAIROBI, (CAJ News) – SAFARICOM, the mobile network operator, has upgraded its globally-renowned M-PESA mobile money platform in Kenya. The exercise commenced Saturday and c...

Tigo Rwanda first offer visitors 4G

May 11, 2017 no comments

From PHYLLIS BIRORI in Kigali, Rwanda KIGALI, (CAJ News) – TIGO Rwanda has launched its 4G roaming service allowing visitors to the East African country to stay connected via 4G LTE Internet while ro...

Safaricom, Kwesé TV agree video distribution deal

April 12, 2017 no comments

From MARIA MACHARIA NAIROBI, (CAJ News) – INDUSTRY leader, Safaricom, has signed a distribution agreement with Econet Media’s Kwesé TV to deliver premium video content to Kenyan consumers. Kwes...

Safaricom launches latest Kenya retail outlet

March 31, 2017 no comments

NAIROBI, (CAJ News) – SAFARICOM has commissioned a shop at the newly-launched Two Rivers Mall, as part of its strategy to get closer to customers. The new shop, which is now the 46th retail out...

Safaricom slashes M-PESA tariffs, app announced

March 29, 2017 no comments

MARIA MACHARIA NAIROBI, (CAJ News) – SAFARICOM has announced a number of initiatives to increase the convenience of M-PESA as it continues to extend the gains of mobile money ten years after th...

Orange launches Burkina Faso entity

March 16, 2017 no comments

By CORRESPONDENT OUAGADOUGOU, (CAJ News) – ORANGE, the telecommunications operator, has launched its operations in Burkina Faso. Bruno Mettling, Deputy Chief Executive Officer of the Orange Gro...

Telcos must adapt to withstand stiff competition

March 15, 2017 no comments

By MTHULISI SIBANDA JOHANNESBURG, (CAJ News) – AS competition continues to increase in Africa’s telecommunications and information technology markets, the need to attract and retain custo...

ETC seeks support to connect CAR aid workers

March 14, 2017 no comments

From JEAN KASSONGO in Kinshasa, DRC KINSHASA, (CAJ News) – A GLOBAL network work together to provide shared communications services in humanitarian emergencies requires over US$400 000 to enhance the...

Kenya SMEs receive hi-speed fibre connection

March 10, 2017 no comments

MARIA MACHARIA NAIROBI, (CAJ News) – MORE than 2 000 small and medium enterprises and over 1 400 buildings in Kenya have been connected with the high speed internet fibre under the “Fibre for B...